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Bug #11537

open

Remote touch is not picking every click on device display - Some of the inputs are missing

Added by Arshana Atapattu 9 months ago. Updated 9 months ago.

Status:
New
Priority:
High
Assignee:
Kavin Prathaban
Start date:
27/08/2024
Due date:
03/09/2024 (about 8 months late)
% Done:

0%

Estimated time:

Description

Environment details
Staging server(610)
Agent: 4.05.00.14

Prerequisites
enrolled device

Steps
screen share(testing remote touch)
open dialer pad
stat clicking on numbers

Description
when clicking on device display(remote share) some of the numbers are not picked [1]
Cannot search something in google chrome as clicking(mouse click) via phone keyboard takes quite time(bad user experience).
Please refer the video for more clarification.

Result
when clicking on device display(remote share) some of the numbers are not picked

Files

vokoscreen-2023-09-13_23-45-32.mkv (339 KB) vokoscreen-2023-09-13_23-45-32.mkv [1] Arshana Atapattu, 11/07/2024 10:14 AM
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