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Bug #11537

open

Remote touch is not picking every click on device display - Some of the inputs are missing

Added by Arshana Atapattu 12 months ago. Updated 11 months ago.

Status:
New
Priority:
High
Start date:
27/08/2024
Due date:
03/09/2024 (about 10 months late)
% Done:

0%

Estimated time:

Description

Environment details
Staging server(610)
Agent: 4.05.00.14

Prerequisites
enrolled device

Steps
screen share(testing remote touch)
open dialer pad
stat clicking on numbers

Description
when clicking on device display(remote share) some of the numbers are not picked [1]
Cannot search something in google chrome as clicking(mouse click) via phone keyboard takes quite time(bad user experience).
Please refer the video for more clarification.

Result
when clicking on device display(remote share) some of the numbers are not picked


Files

vokoscreen-2023-09-13_23-45-32.mkv (339 KB) vokoscreen-2023-09-13_23-45-32.mkv [1] Arshana Atapattu, 11/07/2024 10:14 AM
Actions #1

Updated by Arshana Atapattu 12 months ago

  • Description updated (diff)
Actions #2

Updated by Arshana Atapattu 12 months ago

  • Priority changed from None to High
Actions #3

Updated by Sandaru Daminda 11 months ago

  • Project changed from Backlog to product-uem 6.3.0 GA
  • Assignee set to Kavin Prathaban
Actions #4

Updated by Sandaru Daminda 11 months ago

  • Due date set to 03/09/2024
  • Start date changed from 11/07/2024 to 27/08/2024
Actions

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