Project

General

Profile

Actions
Copy link

Bug #11347

closed

FCM issue / Push notification sending failed with the HTTP error code '401'

Added by Arshana Atapattu 10 months ago. Updated 10 months ago.

Status:
Closed
Priority:
None
Assignee:
Pahansith Gunathilake
Start date:
12/06/2024
Due date:
% Done:

0%

Estimated time:

Description

Description

Issue with device syncing with fcm.

Error log:
TID: [-1234] [] [2024-06-12 13:59:03,380] ERROR {io.entgra.device.mgt.core.device.mgt.core.operation.mgt.OperationManagerImpl} - Error occurred while sending push notifications to android device carrying id '1a2b3c4d56789' io.entgra.device.mgt.core.device.mgt.common.push.notification.PushNotificationExecutionFailedException: Push notification sending failed with the HTTP error code '401'
at io.entgra.device.mgt.core.device.mgt.extensions.push.notification.provider.fcm.FCMNotificationStrategy.sendWakeUpCall(FCMNotificationStrategy.java:120)
at io.entgra.device.mgt.core.device.mgt.extensions.push.notification.provider.fcm.FCMNotificationStrategy.execute(FCMNotificationStrategy.java:67)
at io.entgra.device.mgt.core.device.mgt.core.operation.mgt.OperationManagerImpl.lambda$sendNotification$0(OperationManagerImpl.java:473)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)

Actions
Copy link
 #1

Updated by Pahansith Gunathilake 10 months ago

  • Status changed from New to Closed
  • Assignee set to Pahansith Gunathilake

Recognized the reason for this issue is server is trying to send FCM notifications to the devices which uninstalled the Android agent from the device without properly disenroll. Hence closing the issue.

Actions
Copy link

Also available in: Atom PDF