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Bug #11195

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Task #11611: Issues identified in Product-UEM 6.2.0 testing process

Cannot uninstall Android enterprise app via app store

Bug #11195: Cannot uninstall Android enterprise app via app store

Added by Arshana Atapattu over 2 years ago. Updated about 2 years ago.

Status:
New
Priority:
Critical
Assignee:
-
Start date:
05/08/2024
Due date:
09/08/2024 (over 2 years late)
% Done:

0%

Estimated time:
CallRef:
Device Type:

Description

Environment details
Staging server(6.1.0)

Prerequisites
Android Enterprise app
Cope enrolled device

Steps
install the android enterprise app on the device

Description
Cannot uninstall android enterprise app via app store
When send uninstall command from app store [1], on the device side it doesn't receive a uninstall operation.
Note: this is after the uninstall was triggered, on the device operation log [2] there were no such uninstall operation.

Result
The android enterprise app didn't uninstall on the device

[1]
[1]

[2]
[2]


Files

Updated by Thilina Sandaruwan about 2 years ago Actions #1

  • Parent task set to #11611

Updated by Lasantha Dharmakeerthi about 2 years ago Actions #2

  • Project changed from Backlog to product-uem 6.2.0 GA

Updated by Lasantha Dharmakeerthi about 2 years ago Actions #3

  • Project changed from product-uem 6.2.0 GA to product-uem 6.3.0 GA

Updated by Sandaru Daminda about 2 years ago Actions #4

  • Assignee set to Kavin Prathaban

Updated by Sandaru Daminda about 2 years ago Actions #5

  • Due date set to 09/08/2024
  • Start date changed from 16/05/2024 to 05/08/2024

Updated by Sandaru Daminda about 2 years ago Actions #6

  • Assignee deleted (Kavin Prathaban)
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