Bug #11513
Updated by Arshana Atapattu 3 months ago
*Environment details* Staging server(610) *Prerequisites* Enrolled windows device *Steps* Go to single device page of he windows device *Description* There are couple of issues there. Issue 1: Showed "Total Internal Storage" is incorrect [1]. Note: this device had 2 partitions(Drive c was 149.5GB and Drive D was 88GB). In this case it was only showing the Drive C space/storage. Should show the total correct space(SSD was 256GB) Issue 2: availableRAMMemory is shown as 12KB This should be 12 GB Refer the video [2] Issue 3: Also there are lot of 0s, where it could be shown the actual number(Refer the video [2]). Issue 4: QUICK_SCAN_TIME is incorrect [3]: incorrect: - > 01/01/1601 00:00:00 UTC Details from device : [4] *Result* [1] !Screenshot%20from%202024-07-08%2016-47-21.png! [3] !Screenshot%20from%202024-07-08%2017-58-13.png! [4] { "cpuUsage": 0, "updatedTime": "Mon, 8 Jul 2024 10:16:04 +0000", "externalTotalMemory": 0, "internalTotalMemory": 0, "osBuildDate": "", "totalRAMMemory": 0, "connectionType": "", "ssid": "", "externalAvailableMemory": 0, "internalAvailableMemory": 153034, "osVersion": "10.0.19045.4412", "availableRAMMemory": 12288, "vendor": "HP", "deviceModel": "HP Laptop 15-bs1xx", "location": { "updatedTime": "Mon, 8 Jul 2024 10:16:04 +0000", "altitude": 0, "distance": 0, "bearing": 0, "latitude": 7.285726, "deviceId": 1586, "speed": 0, "longitude": 80.68238 }, "pluggedIn": false, "batteryLevel": 0, "NIS_ENABLED": "false", "QUICK_SCAN_OVERDUE": "false", "FULL_SCAN_REQUIRED": "false", "QUICK_SCAN_TIME": "01/01/1601 00:00:00 UTC", "DEFENDER_VERSION": "4.18.1909.6", "DEFENDER_PRODUCT_STATUS": "SERVICE_WITHOUT_MALWARE_PROTECTION,PLATFORM_OUT_OF_DATE", "FULL_SCAN_SIG_VERSION": "0.0.0.0", "REBOOT_REQUIRED": "false", "IS_VIRTUAL_MACHINE": "false", "ENGINE_VERSION": "0.0.0.0", "POLICY_VERSION_SUPPORTED": "542", "SIGNATURE_VERSION": "0.0.0.0", "POLICY_VERSION": "0", "FULL_SCAN_OVERDUE": "false", "CURRENT_PROFILES": "INVALID", "DEFENDER_COMPUTER_STATE": "CLEAN", "BINARY_VERSION_SUPPORTED": "542", "QUICK_SCAN_SIG_VERSION": "0.0.0.0", "SIGNATURE_OUT_OF_DATE": "false", "DEFENDER_ENABLED": "true", "TAMPER_PROTECTION_ENABLED": "false" }