Bug #11513
openIncorrect information on single device page in windows device
0%
Description
Environment details
Staging server(610)
Prerequisites
Enrolled windows device
Steps
Go to single device page of he windows device
Description
There are couple of issues there.
Issue 1: 
Showed "Total Internal Storage" is incorrect [1].
Note: this device had 2 partitions(Drive c was 149.5GB and Drive D was 88GB).
In this case it was only showing the Drive C space/storage.
Should show the total correct space(SSD was 256GB)
Issue 2:  
availableRAMMemory is shown as 12KB 
This should be 12 GB
Refer the video [2]
Issue 3:
Also there are lot of 0s, where it could be shown the actual number(Refer the video [2]).
Issue 4:
QUICK_SCAN_TIME     is incorrect [3]: - > 01/01/1601 00:00:00 UTC
Details from device : [4]
Result
[1]![[1] [1]](/attachments/download/3860/Screenshot%20from%202024-07-08%2016-47-21.png)
[3]![[3] [3]](/attachments/download/3861/Screenshot%20from%202024-07-08%2017-58-13.png)
[4]
{
  "cpuUsage": 0,
  "updatedTime": "Mon, 8 Jul 2024 10:16:04 +0000",
  "externalTotalMemory": 0,
  "internalTotalMemory": 0,
  "osBuildDate": "",
  "totalRAMMemory": 0,
  "connectionType": "",
  "ssid": "",
  "externalAvailableMemory": 0,
  "internalAvailableMemory": 153034,
  "osVersion": "10.0.19045.4412",
  "availableRAMMemory": 12288,
  "vendor": "HP",
  "deviceModel": "HP Laptop 15-bs1xx",
  "location": {
    "updatedTime": "Mon, 8 Jul 2024 10:16:04 +0000",
    "altitude": 0,
    "distance": 0,
    "bearing": 0,
    "latitude": 7.285726,
    "deviceId": 1586,
    "speed": 0,
    "longitude": 80.68238
  },
  "pluggedIn": false,
  "batteryLevel": 0,
  "NIS_ENABLED": "false",
  "QUICK_SCAN_OVERDUE": "false",
  "FULL_SCAN_REQUIRED": "false",
  "QUICK_SCAN_TIME": "01/01/1601 00:00:00 UTC",
  "DEFENDER_VERSION": "4.18.1909.6",
  "DEFENDER_PRODUCT_STATUS": "SERVICE_WITHOUT_MALWARE_PROTECTION,PLATFORM_OUT_OF_DATE",
  "FULL_SCAN_SIG_VERSION": "0.0.0.0",
  "REBOOT_REQUIRED": "false",
  "IS_VIRTUAL_MACHINE": "false",
  "ENGINE_VERSION": "0.0.0.0",
  "POLICY_VERSION_SUPPORTED": "542",
  "SIGNATURE_VERSION": "0.0.0.0",
  "POLICY_VERSION": "0",
  "FULL_SCAN_OVERDUE": "false",
  "CURRENT_PROFILES": "INVALID",
  "DEFENDER_COMPUTER_STATE": "CLEAN",
  "BINARY_VERSION_SUPPORTED": "542",
  "QUICK_SCAN_SIG_VERSION": "0.0.0.0",
  "SIGNATURE_OUT_OF_DATE": "false",
  "DEFENDER_ENABLED": "true",
  "TAMPER_PROTECTION_ENABLED": "false" 
}
Files
       Updated by Navod Zoysa over 1 year ago
      Updated by Navod Zoysa over 1 year ago
      
    
    - Project changed from Backlog to product-uem 6.3.0 GA
       Updated by Navod Zoysa about 1 year ago
      Updated by Navod Zoysa about 1 year ago
      
    
    - Due date set to 27/09/2024
- Start date changed from 03/05/2020 to 18/09/2024