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Bug #9651

open

Same android device enrolled twice

Added by Viranga Gunarathna almost 2 years ago. Updated 8 months ago.

Status:
New
Priority:
Medium
Assignee:
-
Start date:
08/11/2022
Due date:
% Done:

0%

Estimated time:
Device Type:
Android
Component:
Type:

Description

Once the QR code was scanned, it showed an error in Android Agent indicating "Permission Missing" and redirected to the initial interface (Disclaimer Section). The device could be seen in the All Device section in endpoint, but did not display any information of the enrolled device.

It was successful in the second attempt and had been enrolled the same device as a new one. The same thing happened when trying with different android device.

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