PRODUCT IOTS » Backlog

Environment details
Staging server(6.0.0)

Prerequisites
Created iOS app

Steps
Go to app store iOS app
click on subscribe and install
choose any tab(Device/User/Role/Group)
click on install

Description

Upon clicking install button it shows a error "Error occurred while installing the app."
This happens for every type of installation (Device/User/Role/Group) .

Details for group installation:
For group installation:
Headers: [1]
Payload: [2]
Error log: [3]

Result

[1]

[2]

[3]
[2024-03-28 05:15:32,031] ERROR - [CXFServlet] Servlet.service() for servlet [CXFServlet] in context with path [/api/application-mgt-store/v1.0] threw exception
io.entgra.device.mgt.core.application.mgt.common.exception.IllegalTransactionStateException: Database connection has already been obtained.
at io.entgra.device.mgt.core.application.mgt.core.util.ConnectionManagerUtil.openDBConnection(ConnectionManagerUtil.java:49) ~[io.entgra.device.mgt.core.application.mgt.core_5.0.41.SNAPSHOT.jar:?]
at io.entgra.device.mgt.core.application.mgt.core.impl.SubscriptionManagerImpl.getDeviceSubscriptions(SubscriptionManagerImpl.java:1057) ~[io.entgra.device.mgt.core.application.mgt.core_5.0.41.SNAPSHOT.jar:?]
at io.entgra.device.mgt.core.application.mgt.core.impl.SubscriptionManagerImpl.getSubscribingDeviceIdHolder(SubscriptionManagerImpl.java:807) ~[io.entgra.device.mgt.core.application.mgt.core_5.0.41.SNAPSHOT.jar:?]
at io.entgra.device.mgt.core.application.mgt.core.impl.SubscriptionManagerImpl.performActionOnDevices(SubscriptionManagerImpl.java:717) ~[io.entgra.device.mgt.core.application.mgt.core_5.0.41.SNAPSHOT.jar:?]
at io.entgra.device.mgt.core.application.mgt.core.impl.SubscriptionManagerImpl.performBulkAppOperation(SubscriptionManagerImpl.java:166) ~[io.entgra.device.mgt.core.application.mgt.core_5.0.41.SNAPSHOT.jar:?]
at io.entgra.proprietary.commons.extension.application.mgt.store.api.services.impl.SubscriptionManagementAPIImpl.performBulkAppOperation(SubscriptionManagementAPIImpl.java:140) ~[classes/:?]
at sun.reflect.GeneratedMethodAccessor1702.invoke(Unknown Source) ~[?:?]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_311]
at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_311]
at org.apache.cxf.service.invoker.AbstractInvoker.performInvocation(AbstractInvoker.java:179) ~[cxf-core-3.5.0.jar:3.5.0]
at org.apache.cxf.service.invoker.AbstractInvoker.invoke(AbstractInvoker.java:96) ~[cxf-core-3.5.0.jar:3.5.0]
at org.apache.cxf.jaxrs.JAXRSInvoker.invoke(JAXRSInvoker.java:201) ~[cxf-rt-frontend-jaxrs-3.5.0.jar:3.5.0]
at org.apache.cxf.jaxrs.JAXRSInvoker.invoke(JAXRSInvoker.java:104) ~[cxf-rt-frontend-jaxrs-3.5.0.jar:3.5.0]
at org.apache.cxf.interceptor.ServiceInvokerInterceptor$1.run(ServiceInvokerInterceptor.java:59) ~[cxf-core-3.5.0.jar:3.5.0]
at org.apache.cxf.interceptor.ServiceInvokerInterceptor.handleMessage(ServiceInvokerInterceptor.java:96) ~[cxf-core-3.5.0.jar:3.5.0]
at org.apache.cxf.phase.PhaseInterceptorChain.doIntercept(PhaseInterceptorChain.java:307) ~[cxf-core-3.5.0.jar:3.5.0]
at org.apache.cxf.transport.ChainInitiationObserver.onMessage(ChainInitiationObserver.java:121) ~[cxf-core-3.5.0.jar:3.5.0]
at org.apache.cxf.transport.http.AbstractHTTPDestination.invoke(AbstractHTTPDestination.java:265) ~[cxf-rt-transports-http-3.5.0.jar:3.5.0]
at org.apache.cxf.transport.servlet.ServletController.invokeDestination(ServletController.java:234) ~[cxf-rt-transports-http-3.5.0.jar:3.5.0]
at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:208) ~[cxf-rt-transports-http-3.5.0.jar:3.5.0]
at org.apache.cxf.transport.servlet.ServletController.invoke(ServletController.java:160) ~[cxf-rt-transports-http-3.5.0.jar:3.5.0]
at org.apache.cxf.transport.servlet.CXFNonSpringServlet.invoke(CXFNonSpringServlet.java:225) ~[cxf-rt-transports-http-3.5.0.jar:3.5.0]
at org.apache.cxf.transport.servlet.AbstractHTTPServlet.handleRequest(AbstractHTTPServlet.java:304) ~[cxf-rt-transports-http-3.5.0.jar:3.5.0]
at org.apache.cxf.transport.servlet.AbstractHTTPServlet.doPost(AbstractHTTPServlet.java:217) ~[cxf-rt-transports-http-3.5.0.jar:3.5.0]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:681) ~[tomcat-servlet-api_9.0.52.wso2v1.jar:?]
at org.apache.cxf.transport.servlet.AbstractHTTPServlet.service(AbstractHTTPServlet.java:279) ~[cxf-rt-transports-http-3.5.0.jar:3.5.0]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:227) ~[tomcat_9.0.52.wso2v2.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) ~[tomcat_9.0.52.wso2v2.jar:?]
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:53) ~[tomcat_9.0.52.wso2v2.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) ~[tomcat_9.0.52.wso2v2.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) ~[tomcat_9.0.52.wso2v2.jar:?]
at io.entgra.proprietary.commons.extension.application.mgt.addons.ApiOriginFilter.doFilter(ApiOriginFilter.java:38) ~[io.entgra.proprietary.commons.extension.application.mgt.addons-5.0.36.2-SNAPSHOT.jar:5.0.36.2-SNAPSHOT]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) ~[tomcat_9.0.52.wso2v2.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) ~[tomcat_9.0.52.wso2v2.jar:?]
at org.wso2.carbon.ui.filters.cache.ContentTypeBasedCachePreventionFilter.doFilter(ContentTypeBasedCachePreventionFilter.java:53) ~[org.wso2.carbon.ui_4.6.2.284.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) ~[tomcat_9.0.52.wso2v2.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) ~[tomcat_9.0.52.wso2v2.jar:?]
at org.apache.catalina.filters.HttpHeaderSecurityFilter.doFilter(HttpHeaderSecurityFilter.java:126) ~[tomcat_9.0.52.wso2v2.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:189) ~[tomcat_9.0.52.wso2v2.jar:?]
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:162) ~[tomcat_9.0.52.wso2v2.jar:?]
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:197) [tomcat_9.0.52.wso2v2.jar:?]
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97) [tomcat_9.0.52.wso2v2.jar:?]
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:667) [tomcat_9.0.52.wso2v2.jar:?]
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:135) [tomcat_9.0.52.wso2v2.jar:?]
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92) [tomcat_9.0.52.wso2v2.jar:?]
at org.wso2.carbon.identity.context.rewrite.valve.TenantContextRewriteValve.invoke(TenantContextRewriteValve.java:107) [org.wso2.carbon.identity.context.rewrite.valve_1.4.25.jar:?]
at org.wso2.carbon.identity.authz.valve.AuthorizationValve.invoke(AuthorizationValve.java:110) [org.wso2.carbon.identity.authz.valve_1.4.25.jar:?]
at org.wso2.carbon.identity.auth.valve.AuthenticationValve.invoke(AuthenticationValve.java:105) [org.wso2.carbon.identity.auth.valve_1.4.25.14.jar:?]
at org.wso2.carbon.tomcat.ext.valves.CompositeValve.continueInvocation(CompositeValve.java:101) [org.wso2.carbon.tomcat.ext_4.6.2.168.jar:?]
at org.wso2.carbon.tomcat.ext.valves.CarbonTomcatValve$1.invoke(CarbonTomcatValve.java:47) [org.wso2.carbon.tomcat.ext_4.6.2.168.jar:?]
at io.entgra.device.mgt.core.webapp.authenticator.framework.WebappAuthenticationValve.processRequest(WebappAuthenticationValve.java:301) [io.entgra.device.mgt.core.webapp.authenticator.framework_5.0.41.SNAPSHOT.jar:?]
at io.entgra.device.mgt.core.webapp.authenticator.framework.WebappAuthenticationValve.invoke(WebappAuthenticationValve.java:178) [io.entgra.device.mgt.core.webapp.authenticator.framework_5.0.41.SNAPSHOT.jar:?]
at org.wso2.carbon.tomcat.ext.valves.TomcatValveContainer.invokeValves(TomcatValveContainer.java:47) [org.wso2.carbon.tomcat.ext_4.6.2.168.jar:?]
at org.wso2.carbon.tomcat.ext.valves.CompositeValve.invoke(CompositeValve.java:62) [org.wso2.carbon.tomcat.ext_4.6.2.168.jar:?]
at org.wso2.carbon.tomcat.ext.valves.CarbonStuckThreadDetectionValve.invoke(CarbonStuckThreadDetectionValve.java:145) [org.wso2.carbon.tomcat.ext_4.6.2.168.jar:?]
at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:687) [tomcat_9.0.52.wso2v2.jar:?]
at org.wso2.carbon.tomcat.ext.valves.CarbonContextCreatorValve.invoke(CarbonContextCreatorValve.java:59) [org.wso2.carbon.tomcat.ext_4.6.2.168.jar:?]
at org.wso2.carbon.tomcat.ext.valves.RequestCorrelationIdValve.invoke(RequestCorrelationIdValve.java:126) [org.wso2.carbon.tomcat.ext_4.6.2.168.jar:?]
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78) [tomcat_9.0.52.wso2v2.jar:?]
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:357) [tomcat_9.0.52.wso2v2.jar:?]
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:382) [tomcat_9.0.52.wso2v2.jar:?]
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65) [tomcat_9.0.52.wso2v2.jar:?]
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:893) [tomcat_9.0.52.wso2v2.jar:?]
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1726) [tomcat_9.0.52.wso2v2.jar:?]
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) [tomcat_9.0.52.wso2v2.jar:?]
at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) [tomcat_9.0.52.wso2v2.jar:?]
at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) [tomcat_9.0.52.wso2v2.jar:?]
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat_9.0.52.wso2v2.jar:?]
at java.lang.Thread.run(Thread.java:748) [?:1.8.0_311]