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Bug #10533

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Bug #10554: [Windows] Issues and improvements for windows azure and PPKG enrollments

[Windows] When wipe operation triggered it does not dis enroll from UEM server in windows bulk enrollment

Added by Arshana Atapattu 9 months ago. Updated 8 months ago.

Status:
New
Priority:
High
Assignee:
-
Start date:
18/01/2024
Due date:
% Done:

0%

Estimated time:
Device Type:
Component:
Type:

Description

Environment details
6.0.0 server

Prerequisites
Windows bulk AZURE AD Joined (COPE) enrolled device (windows)

Steps
go to single device view page
wipe the windows device

Description
when the wipe operation triggered it wipe the windows device.
but on server side the device was not removed [1] [2].
no errors in carbon log.

Result

In UEM server side device was not removed(dis enrolled)
it shows the device is inactive.

[1]
[1]

[2]
[2]

Files

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Screenshot from 2024-01-14 19-48-15.png (267 KB) Screenshot from 2024-01-14 19-48-15.png [1] Arshana Atapattu, 18/01/2024 11:31 AM
Screenshot from 2024-01-14 19-47-36.png (283 KB) Screenshot from 2024-01-14 19-47-36.png [2] Arshana Atapattu, 18/01/2024 11:31 AM
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 #1

Updated by Arshana Atapattu 9 months ago

  • Parent task set to #10554
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