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Bug #10346

closed

Slow screen share is not picking every click on device - slow to pick

Bug #10346: Slow screen share is not picking every click on device - slow to pick

Added by Arshana Atapattu about 3 years ago. Updated over 2 years ago.

Status:
Closed
Priority:
Critical
Assignee:
Arshana Atapattu
Start date:
28/06/2024
Due date:
03/07/2024
% Done:

100%

Estimated time:
CallRef:
Device Type:

Description

Environment details
530 server
Agent: 4.05.00.07

Prerequisites
enrolled device

Steps
screen share(testing remote touch)
open dialer pad
stat clicking on numbers

Description
when clicking some of the numbers are not picked [1]
Cannot search something in google chrome as clicking via phone keyboard takes quite time(really bad user experience).

Result
when clicking some of the numbers are not picked [1]

Files

vokoscreen-2023-09-13_23-45-32.mkv (339 KB) vokoscreen-2023-09-13_23-45-32.mkv [1] Arshana Atapattu, 13/09/2023 06:23 PM

Updated by Viranga Gunarathna over 2 years ago Actions
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 #1

  • Project changed from 33 to Backlog

Updated by Arshana Atapattu over 2 years ago Actions
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 #2

  • Description updated (diff)
  • Priority changed from High to Critical

Updated by Arshana Atapattu over 2 years ago Actions
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 #3

  • Project changed from Backlog to product-uem 6.2.0 GA

Updated by Sandaru Daminda over 2 years ago Actions
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 #4

  • Due date set to 24/05/2024
  • Start date changed from 13/09/2023 to 17/05/2024

Updated by Sandaru Daminda over 2 years ago Actions
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 #5

  • Due date changed from 24/05/2024 to 14/06/2024
  • Start date changed from 17/05/2024 to 10/06/2024

Updated by Sandaru Daminda over 2 years ago Actions
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 #6

  • Due date changed from 14/06/2024 to 02/07/2024
  • Assignee set to Sandaru Daminda
  • Start date changed from 10/06/2024 to 28/06/2024

Updated by Sandaru Daminda over 2 years ago Actions
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 #7

  • Due date changed from 02/07/2024 to 03/07/2024

Updated by Sandaru Daminda over 2 years ago Actions
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 #8

  • % Done changed from 0 to 90

Updated by Sandaru Daminda over 2 years ago Actions
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 #9

  • Status changed from New to 12
  • Assignee changed from Sandaru Daminda to Arshana Atapattu
  • % Done changed from 90 to 100

Updated by Arshana Atapattu over 2 years ago Actions
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 #10

  • Subject changed from Remote touch is not picking every click on device - slow to pick to Slow screen share is not picking every click on device - slow to pick

Updated by Arshana Atapattu over 2 years ago Actions
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 #11

  • Description updated (diff)
  • Status changed from 12 to 10

Fix added for a smoother screen share.
Now screen share is smoother than before

Updated by Arshana Atapattu over 2 years ago Actions
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 #12

  • Status changed from 10 to Closed

Closing due to QA accept

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