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Bug #10580

Updated by Arshana Atapattu 9 months ago

*Environment details* 
 6.0.1 server 


 *Prerequisites* 
 Windows device enrolled via Azure AD Joined (COPE)  


 *Steps* 
 in windows device go to access or work school 
 click on the info in the account. 
 click on sync button [1]  


 *Description* 
 Device did not synced manually 

 Doc: https://docs.google.com/spreadsheets/d/18pkOLACeNSq9vbLUKo4CA7jfuKka3om5YB-Y5IwvB_8/edit?usp=sharing 

 


 *Result* 
 the sync button showed a spinning icon and did not synced. 


 [1] 
 !Screenshot%202024-01-24%20114433.png! 

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