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Bug #9758

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Task #11611: Issues identified in Product-UEM 6.2.0 testing process

Sync ABM device button gives an error message, Warning message should be displayed instead error message

Added by Akeela Azhar almost 2 years ago. Updated 3 months ago.

Status:
New
Priority:
High
Assignee:
-
Start date:
13/12/2022
Due date:
% Done:

0%

Estimated time:
Device Type:
Component:
Type:

Description

When clicking "Sync Devices" in ABM Devices gives an unclear error message as "There was a problem Error occurred while trying to sync ABM devices".

This should be a warning saying the iOS configs are not properly filled or saved.

Backend error when click on sync button:
[2023-06-01 22:04:49,779] ERROR - DEPServiceImpl Error occurred while retrieving iOS DEP configuration from registry.
io.entgra.device.mgt.core.device.mgt.common.exceptions.DeviceManagementException: iOS DEP configuration is not saved.
at io.entgra.proprietary.uem.platform.ios.dep.utils.TokenUtils.retrieveDEPConfiguration(TokenUtils.java:60) ~[io.entgra.proprietary.uem.platform.ios.dep_5.0.26.2-SNAPSHOT.jar:?]
at io.entgra.proprietary.uem.platform.ios.dep.utils.EndpointUtils.checkTokenExpiration(EndpointUtils.java:342) ~[io.entgra.proprietary.uem.platform.ios.dep_5.0.26.2-SNAPSHOT.jar:?]
at io.entgra.proprietary.uem.platform.ios.api.services.impl.DEPServiceImpl.syncDevices(DEPServiceImpl.java:183) [classes/:?]

Other related ticket: https://roadmap.entgra.net/issues/10588

Files

Screenshot_2022-12-13_10-23-02.png (122 KB) Screenshot_2022-12-13_10-23-02.png Akeela Azhar, 13/12/2022 04:55 AM
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 #2

Updated by Viranga Gunarathna over 1 year ago

  • Project changed from product-uem 5.3.0 GA to 32
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 #3

Updated by Viranga Gunarathna over 1 year ago

  • Project changed from 32 to 33
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 #4

Updated by Arshana Atapattu over 1 year ago

  • Subject changed from Sync ABM device button gives an error message to Sync ABM device button gives an error message, Warning message should be displayed instead error message
  • Description updated (diff)
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 #5

Updated by Arshana Atapattu 8 months ago

  • Description updated (diff)
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 #6

Updated by Viranga Gunarathna 8 months ago

  • Project changed from 33 to Backlog
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 #7

Updated by Thilina Sandaruwan 3 months ago

  • Parent task set to #11611
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 #8

Updated by Lasantha Dharmakeerthi 3 months ago

  • Project changed from Backlog to product-uem 6.2.0 GA
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 #9

Updated by Lasantha Dharmakeerthi 3 months ago

  • Assignee set to Pramila Niroshan
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 #10

Updated by Arshana Atapattu 3 months ago

  • Project changed from product-uem 6.2.0 GA to Backlog
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 #11

Updated by Lasantha Dharmakeerthi 3 months ago

  • Project changed from Backlog to product-uem 6.2.0 GA
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 #12

Updated by Lasantha Dharmakeerthi 3 months ago

  • Assignee deleted (Pramila Niroshan)
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 #13

Updated by Lasantha Dharmakeerthi 3 months ago

  • Project changed from product-uem 6.2.0 GA to product-uem 6.3.0 GA
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