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Bug #11577

open

Windows agent(MSI) crashing

Added by Arshana Atapattu 3 months ago.

Status:
New
Priority:
Critical
Assignee:
-
Start date:
16/07/2024
Due date:
% Done:

0%

Estimated time:
Device Type:
Component:
Type:
Windows

Description

Environment details
Staging server(610)

Prerequisites
Enrolled windows device with windows agent(MSI)

Steps
when a device was running(MSI agent is already running on device) and restarted agent will stop.

Description
There were some instances where the agent(MSI) was crashed and didnt restarted. user has to manually restart the service from services.msc

Agent also crashed when the device was restarted.

Result
MSI agent is crashing and didnt restart(Need to restart manually).

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