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Bug #10629
open
Kiosk enrollment not working in super tenant
Start date:
04/09/2024
Due date:
09/09/2024 (about 14 months late)
% Done:
0%
Estimated time:
CallRef:
Description
Environment details
6.0.1 server
Prerequisites
none
Steps
try to enroll a kiosk with QR through Agent
Description
In super tenant the device was not enrolled in super tenant. it was worked with sub tenants.
This is working in both tenants as Kiosk QR after factory reset.
Error log [1]
Result
[1]
"come to a black screen and doesnt proceed further
TID: [-1234] [] [2024-01-23 12:28:23,447] INFO {org.apache.synapse.mediators.builtin.LogMediator} - {api:admin--Android-Mutual-SSL-Device-Management} STATUS = Executing default 'fault' sequence, ERROR_CODE = null, ERROR_MESSAGE = null"
Updated by Viranga Gunarathna over 1 year ago
- Project changed from product-uem 6.1.0 GA to Backlog
Updated by Arshana Atapattu over 1 year ago
- Project changed from Backlog to product-uem 6.2.0 GA
- Subject changed from Kiosk enrollment to Kiosk enrollment not working in super tenant
- Priority changed from High to Critical
Updated by Sandaru Daminda over 1 year ago
- Due date set to 27/05/2024
- Start date changed from 07/02/2024 to 22/05/2024
Updated by Sandaru Daminda over 1 year ago
- Due date changed from 27/05/2024 to 04/06/2024
Updated by Sandaru Daminda over 1 year ago
Tried to reproduce it with Google Pixel and Xiaomi devices and the issue did not reproduce.
Need to check the exact device.
Updated by Thilina Sandaruwan over 1 year ago
- Project changed from product-uem 6.2.0 GA to Backlog
Updated by Sandaru Daminda about 1 year ago
- Project changed from Backlog to product-uem 6.3.0 GA
- Due date changed from 04/06/2024 to 09/09/2024
- Start date changed from 22/05/2024 to 04/09/2024
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